Policies & PAYMENT PRACTICES

I am available for HIPPA-compliant web-based therapy sessions. I am also happy to offer a free 15-minute phone consultation to help you to determine if I am the right match for you. 

Fees and Payment Information

  • Initial Intake and Evaluation (75 minutes) – $275

  • Psychotherapy Session (53 minutes) – $210

  • Additional 30 minutes - $105

Payment is due in full at the time of service. I accept, cash, checks, all major credit cards and Zelle payments (madeleine.bertin14@gmail.com). Please make checks payable to: Madeleine Bertin. I will hold a credit card on file for those who wish to pay by credit.

Missed Appointments and Cancellation
You will be charged the full session fee for missed or canceled sessions with less than 24 business- hours advance notice, regardless of whether you can reschedule within the same week. 

Insurance
Many insurances will reimburse you for a portion of my fee as an “out-of-network” provider, on the condition that you have a mental health diagnosis that they cover.  If you are interested in using your insurance benefits for reimbursement, check with your insurance company directly to find out what kind of coverage it will provide. I will give you with a monthly statement of services that you will be responsible for submitting to your insurance company for any reimbursement of session costs. 

When you contact your insurance company:

  • Find out if they will reimburse you for seeing an “out-of-network” mental health provider.

  • Ask your insurance company at what percentage they will reimburse you for seeing an out-of-network provider.

  • Find out if you have a deductible and whether it has been met.

  • Ask if you need a referral from your primary care physician.

*Please note that clients who are utilizing out-of-network benefits are expected to pay full fee at each session.